Project Started
Milestone 1 Assessment Report
Milestone 2 Build IT policies and Procedures
Milestone 3 Policy and procedures implementation
End of Project
Enhance and development for IT service management practice including IT governance based on best practices by:
The objective of PB is to have professional service to assessment and modify the current Processes, SLAs and related services and automation as well as implementation for them to match best practices, and to get a continuous managed service to enhance and update the system according to business needs includes different services.
Implementation of Service Management System ISO 20000
An IT Asset Management (ITAM) system is designed to track, manage, and optimize an organization's IT assets throughout their lif...
To establish, implement, maintain, and continuously improve IT Service Management (ISO 20000) system to ensure reliable IT servi...